Description
Gatekeeper is a SaaS-based, next-generation Vendor & Contract Lifecycle Management (VCLM) & Third Party Risk Management (TPRM) Solution. We help our customers to restore visibility of their vendor contracts, take control of their vendor and contract processes and safeguard compliance of their third parties.
Gatekeeper has consistently achieved significant, profitable growth YoY, with our customer base including Ford, The Telegraph, Autotrader, SumUp, Crocs and Funding Circle.
Due to our strong global growth and private equity investment from Vista Equity Partners we are looking for a motivated and creative Learning Experience Designer to join our highly collaborative Learning Experience function and deliver high impact learning resources for our customers and team members alike.
Note: This is a fully remote position, open to applicants based in the United Kingdom
In this role you will:
Create engaging learning materials and resources to drive knowledge of Gatekeeper features for both our internal teams and customers
Design with a learner-first mentality, ensuring that learner needs and outcomes are the focus of your work
Take ownership, produce and update product content for Gatekeeper’s Knowledge Base (including video, gifs, screenshots)
Be involved in building out our recently launched LMS and develop in content for Gatekeeper Academy modules
Create modes of assessment, such as test or quizzes, to measure the effectiveness of training content
Analyse data related to learning and performance
Proactively identify opportunities to improve customer and internal team knowledge of our solution
Collaborate with the wider Product team to stay ahead of new developments and features
Deliver live and recorded training Webinars alongside Product Marketing
Work with the Learning Experience Chapter Lead to build learning processes and systems to meet our internal and external training needs as we grow